Dell Inspiron i15N-3910BK 15-Inch Vouchers

 Fred Scherlinder Dobb (Washington, DC):
This is my husband's account, so though his name is attached to it, he isn't writing this. Amazon is advertizing the well-reviewed and rated 3910 even though they KNOW (and apparently have known for some time) that Dell doesn't make it anymore and is giving them 3520s in 3910 boxes. The 3520s are among the very WORST rated/reviewed laptops. DO NOT BUY THIS unless you want an inferior product, or want to be cajoled by Amazon into getting a replacement, only to get the SAME incorrect machine. There are customers who have received the 3520 3 or 4 times while trying to get a 3910; they clearly were never told that there simply ARE NO 3910s. The customer rep is trained to point out that the ad for the 3910 says that the 3920 is the genericc for this kind of Inspiron, as if the fault is potentially the consumers for not reading closely enough. As I pointed out, this does NOT say, so expect to receive the 3520; it could mean that I should feel free to buy replacement parts that are 3520. DO NOT BUY THIS. They promised on my last go-round with them to TAKE THIS DESCRIPTION DOWN, since it is fraudulent. Let's see how that goes...

 Sophia Quintero :
Once I received my product I realized that it has different specs as prompted on amazon product description. Then I realized that I got a DELL 3520 instead of a DELL 3910 as I ordered. The DELL 3520 has the same processor and physical memory than DELL 3910 but it doesn't have either a USB 3.0 port nor keyboard backlight (there must be others no adverted differences). I strongly recommend not to buy this item until Amazon fix this problem.

herbert griggs:
I have yet to receive the computer as decribed above (3910). Instead what I have been receiving is model (3520) in a 3910 box. This has happened to 4 times since first ordering Feb. 9th. Each time I was told that the problem had been corrected. Finally, I was issued a refund and told to reorder because the product was back on the website which meant that the problem with packaging had been resolved. I reordered March 9th (3910) and received on March 15th a (3520) in a (3910) box, and for the 4th time on March 16th I have returned item. This is a HUGE problem with customer satisfaction. I was told I on March 16th I would be contacted later....I'm still waiting.